Could a conversation (or avoiding one) be keeping you from getting the results you need? Whatever the issue—from poor productivity or declining quality to lack of teamwork or strained relationships—it’s likely that you’re experiencing the effects of a poorly held crucial conversation.
Discover how Crucial Conversations Training will enable you to:
Resolve disagreements—accurately address concerns by talking respectfully, candidly and skillfully with someone in a safe way.
Build acceptance rather than resistance—give and receive feedback in a way that enhances relationships and improves results.
Speak persuasively, not abrasively–effectively talk about high-stake, emotional and controversial topics.
Foster teamwork—get the right people involved in a way that ensures better decision-making and guarantees commitment and conviction.
Facilitated by Rita Zientek Ph.D., Associate Dean; School of Professions
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